Refunds & Cancellation

Baseline version — effective August 2026.

14-day refund on your first purchase

If RiftSeek isn't what you expected, request a full refund of your first subscription payment within 14 days of purchase — no questions asked. Email support@riftseek.com from your account address.

Cancellation

Cancel anytime. Cancellation stops future renewals; your plan stays active until the end of the current billing period. No partial-period refunds after the first-purchase window, unless required by law.

Credit top-ups

Unused credit top-ups purchased within the last 14 days are refundable on request; consumed credits are not.

Processing

Refunds are processed by Paddle (Merchant of Record) back to your original payment method, typically within 5–10 business days.